Terms and privacy

Last updated: 30 January 2026
Terms and privacy

Introduction


This website (www.healthpathways.info) is owned and operated by Streamliners NZ Ltd.

Your use of this website is subject to the following terms. By using the website, you agree to be legally bound by these Terms. Please read them carefully before proceeding. If you do not agree, do not use this website.

We may revise these Terms from time to time. We will indicate the date of the latest update on this page.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website. Prohibited conduct includes introducing viruses, attempting unauthorised access, or using automated tools to scrape content.

We may make changes to these Terms

We amend these Terms from time to time. Every time you wish to use this website, please check these Terms to ensure you understand the Terms that apply at that time.

Intellectual property

All content on this website, including text, graphics, logos, and images, is owned by or licensed to us and protected by intellectual property laws. You may not copy, reproduce, or distribute any content without prior written consent.

Third party links

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements on any other site that you visit because those privacy statements will apply to your visit to that site and may be very different from our privacy statement.

Privacy policy

Please review our Privacy Policy (below) for details on how your personal information is collected, used, and shared in connection with your use of this website.

Disclaimer and limitations of liability

This website is provided “as is,” and we make no express or implied representations or warranties regarding it. To the extent permitted by law, we expressly disclaim all implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.

Certain links on this site connect to other websites maintained by third parties over whom we have no control. We make no representations as to the accuracy or any other aspect of information contained on those websites.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website.

Service user terms

If you are a user of HealthPathways or Stronger Schools, your use is subject to the terms and conditions set out on the service-websites for those services.

Our trademarks are registered

Streamliners, HealthPathways, and Stronger Schools are registered trademarks of Streamliners NZ Ltd. Streamliners and HealthPathways are registered in New Zealand, Australia, the United Kingdom, and Canada. Stronger Schools is registered in New Zealand, Australia, the United Kingdom.

You are not permitted to use these trademarks without our written approval, unless they are part of material you are using as permitted under ‘How you may use material’ defined on HealthPathways service sites.

Governing law

These Terms shall be governed by and construed in accordance with New Zealand law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

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Privacy notice – General users and member users

Introduction

Streamliners is committed to your privacy. This privacy notice describes how we collect, receive, use, store, share, transfer, and process your personal data when you interact with us through our websites, products, and services. It also describes your choices and rights regarding your personal data, including your rights to access and correct it. For this notice "personal data" means any information relating to an identified individual.

Our policies and procedures for handling personal data comply with the data protection laws in the countries where we operate, including the New Zealand Privacy Act 2020, the Australian Privacy Act 1988, the Canadian Personal Information Protection and Electronic Documents Act 2000 (PIPEDA), and the UK General Data Protection Regulation (UK GDPR) and their amendments.

We may share member users' contact details with our contracted local health organisations to promote HealthPathways services and learning. Additionally, pseudonymised or aggregated non-identifiable usage data is shared with the broader HealthPathways membership to gain insights and share findings.

Contact

If you have any questions about this privacy notice or how we handle your information, or if you need to access this notice in a different format due to disability, email: privacy@streamliners.com.

Or write to us at:

Streamliners NZ Ltd : 4 Acton Street, Christchurch 8011, New Zealand

Streamliners UK Ltd : C/- Mullen Stoker, Mandale Business Park Durham DH1 1TH, England

Streamliners Canada Ltd : C/- Pallett Valo LLP, 77 City Centre Drive West Tower, Suite 300, Mississauga, Ontario L5B 1M5, Canada

What information do we collect?

We collect and process your personal data when you interact with us or use our websites, products, and services. The personal data we collect includes:

  • Your name
  • Job title
  • Work address, email address, and/or phone number
  • IP addresses
  • Professional registration number
  • Username and password
  • Website user information
  • Aggregated non-identifiable website usage data
  • Data related to the browser or device you use to access our website
  • Records of our communications to and from you
  • Internet browser and operating system details

Streamliners does not collect or hold any personally identifiable information about individual patients or patient records.

How do we use your information and what is the legal basis for its use?

We process the personal data listed above for the following purposes:

  • To optimise your user experience. Streamliners may analyse usage data to optimise the user experience, making HealthPathways more intuitive and efficient. User profile information may also be used to personalise your HealthPathways experience to make sure that information and resources that are most appropriate to your role and needs are easily accessible.
  • To optimise HealthPathways engagement and utility. We share aggregated, non-identifiable usage data with your local HealthPathways programme team. This data helps measure the utility of HealthPathways content to build trust and engagement with your HealthPathways site.
  • To promote HealthPathways learning. Pseudonymised or aggregated non-identifiable usage data is available to the broader HealthPathways membership so we can gain insights and learning and share our findings. This may include publication of non-identifiable data for research and evaluation purposes.
  • To establish and fulfil a contract with you. For example, if you make a purchase from us or enter into an agreement to provide or receive services. This may include verifying your identity, taking payments, communicating with you, providing services. We require this information to enter into a contract with you and are unable to do so without it.
  • To enable you to record and report your individual time spent on HealthPathways for your professional development hours to your registration body.
  • To comply with applicable laws and regulations.
  • With your express consent, to respond to any comments or complaints we may receive from you, or to investigate any complaints received from you or from others, about our website or our products or services.
  • To potentially personalise (i) our communications to you; (ii) our website; and (iii) products or services for you, in accordance with our legitimate interests.
  • To monitor use of our websites and online services. We may use your information to help us check, improve, and protect our products, content, services, and websites, both online and offline, in accordance with our legitimate interests.
  • To potentially monitor any customer account to prevent, investigate, and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law and our legitimate interests.
  • To potentially invite you to take part in market research or surveys.

We may also send you emails related to Streamliners’ relevant products and services. You may opt-out at any time, and if you choose to do so, you will not receive these emails. We will not send you direct marketing for third-party products or services, although our products or services may occasionally involve cooperation with third parties.

Additionally, your contact details will be shared with the local team that is contracted to deliver HealthPathways in your area. You may receive communications from your local HealthPathways team as part of approving your access to HealthPathways, for HealthPathways promotional purposes, or for feedback purposes. If you want to opt out of these communications contact your local health team.

How long do we keep information?

We only keep your personal data for as long as necessary to fulfil the original purpose or a directly related one, or to comply with legal requirements.

Our data retention policy outlines how long we keep different types of information, based on its type and purpose. Once the retention period ends, we will either delete or anonymise your data. If deletion is not possible, we will securely store your information and isolate it from further use until it can be deleted.

Where is my data stored?

We use various security technologies and procedures to protect your personal data from unauthorised access, use, or disclosure. We store your personal data on secure computer servers in a controlled environment. We also use appropriate physical, technical, and organisational measures to safeguard all personal data.

Who do we share your data with?

The personal data that we collect from you may be transferred to, and stored outside, your country or region. It may also be processed by staff operating outside your country or region who work for us or for one of our suppliers. In such cases, that country’s data protection laws will have been approved as adequate by the relevant authorities, or other applicable safeguards will be in place.

Organisation name: AWS

Category of recipient: Storage Provider

Country the personal information is sent to: Australia.

How the transfer complies with UK/EU data protection law: addendum to the EU Standard Contractual Clauses (SCCs).

Organisation name: HubSpot

Category of recipient: Service provider

Country the personal information is sent to: United States

How the transfer complies with UK/EU data protection law: addendum to the EU Standard Contractual Clauses (SCCs) and the EU-US Data Privacy Framework (EU-US DFP).

Your data protection rights

Under data protection laws, we must have a “lawful basis” to collect and use your personal information. The lawful basis we rely on can affect your data protection rights. These rights are summarised below, but the precise rights you have will vary depending on the legal jurisdiction you are located within:

  • Access – You have the right to ask us for copies of your personal information and about where we get it and who we share it with. There are some exemptions which mean you may not receive all the information you ask for.
  • Correction – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
  • Erasure – You have the right to ask us to delete your personal information.
  • Restriction of processing – You have the right to ask us to limit how we can use your personal information.
  • Objection to processing – You have the right to object to the processing of your personal data.
  • Data portability – You have the right to ask that we transfer the personal information you gave us to another organisation or to you.
  • Withdrawal of consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you within one month.

To make a data protection rights request, contact us using the contact details at the top of this privacy notice.

How to complain

If you are worried about how we use your personal data, contact us using the details at the top of this privacy notice.

If you are still not satisfied after we have addressed your complaint, you can contact your local Privacy Commissioner:

Cookies

Streamliners uses cookies on its websites to keep you logged in and optionally to remember your login details.

We also use Google Analytics which uses cookies to track activity on our websites. We do not track individual user activity. Tracking page use helps us to focus on pages that are more relevant to your needs.

For more information on Google's privacy policies, refer to Google privacy and terms.

Google provides tools to allow you to opt out of Google Analytics.

You can remove cookies from your web browser (this will end your current login session).

Last updated: 23 January 2025

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